Cancellation policy

Purchase Options & Cancellation Policy

Certain products offered through our store may be available as a recurring subscription. Please review the following terms before purchasing a subscription.

The Shift Box Quarterly Subscription

When you purchase a subscription to The Shift Box, you are enrolling in a recurring quarterly subscription. You will receive one seasonally curated Shift Box approximately every three months.

Your payment method will be securely stored and automatically charged for each quarterly renewal unless you cancel your subscription before your next renewal date.

The price of your subscription, applicable shipping charges, and your next billing date will be displayed at checkout and/or within your subscription account.

Subscription Cancellations

You may cancel your Shift Box subscription at any time before your next renewal date to prevent future charges.

Canceling your subscription stops future renewals only. It does not cancel or refund a box that has already been purchased or a subscription renewal that has already been processed.

Once a subscription payment has been processed, that box is considered a final sale and is non-refundable.

You may manage or cancel your subscription through the subscription management link provided in your account or subscription emails.

Changes to Your Subscription

Any available changes to your subscription, including shipping address or payment information, should be made before your next renewal is processed.

Customers are responsible for keeping their payment and shipping information current. Changes made after an order has been processed may not apply to that shipment.

Returns & Refunds

The Shift Box does not accept returns or exchanges. All box purchases and processed subscription renewals are final.

If your box arrives with a damaged, defective, incorrect, or missing item, please contact us according to the guidelines outlined in our Return & Refund Policy.

Questions

If you have questions about your subscription or need assistance managing it, please contact us at support@theshiftbox.shop